Management Q & A
Over the coming months Jeff Colligan will pose questions from the Management Six Pack programme and give a suggested answer. Your comments or questions are most welcome, please email them to intouch@jpd.co.uk
Jeff Colligan has been working with and developing managers since the mid 80s. He specialises in organisational change and has helped many organisations achieve award-winning results. His workshops are lively and are based on the fundamentals of best practice management i.e. involving delegates and addressing areas for improvement.
Question:
A recent survey has highlighted that one of the biggest problems your organisation has is ineffective communications. Identify five actions you could take to improve the situation?
Answer:
1. Establish or improve your Team Briefings, rotate the chair,
2. Train the managers/supervisors how to communicate more effectively face to face
3. Improve your notice boards – make someone responsible for them, colour code them, have theme weeks/months
4. Don’t have meetings that go on for more than 2 hours, time every item and be ruthless
5. Emails can not show emotion, so a large proportion of the total message may be lost. Communicate face-to-face, listen and observe a lot and talk less.
For more information on our Effective Management Skills training visit our website http://www.jpd.co.uk/courses/mgtskills.htm
or call 01565 724200